At makingwig, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, make a purchase, or interact with our services. By using our site, you consent to the practices described in this policy.

1. Information We Collect

We may collect the following types of information:

• Personal Information: When you place an order, create an account, or contact us, we collect information such as your name, email address, shipping address, phone number, and payment details.

• Browsing Information: We automatically receive and store certain non-personal information when you interact with our site, including your IP address, browser type, device information, and pages visited. This helps us improve our website and your shopping experience.

• Cookies: Our website uses cookies and similar technologies to enhance functionality, analyze trends, and personalize content. You can adjust your browser settings to refuse cookies, but please note that some parts of the site may not function properly as a result.

2. How We Use Your Information

We use your information for the following purposes:

• To process and fulfill your orders, manage your account, and provide customer support.

• To communicate with you about your orders, promotions, new products, and updates (only with your consent where required by law).

• To improve our website, products, and services based on user preferences and behaviors.

• To prevent fraud and enhance the security of our platform.

• To comply with legal obligations and enforce our Terms of Service.

3. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share information with:

• Service Providers: Trusted third parties who assist us in operating our website, processing payments, managing shipments, marketing, and other business functions. These partners are required to protect your data and use it only for the services they provide.

• Legal Compliance: When required by law, regulation, or legal process, or to protect the rights, property, or safety of makingwig, our customers, or others.

4. Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, or disclosure. All payment transactions are encrypted using SSL technology. While we strive to protect your data, please note that no method of transmission over the internet is 100% secure.

5. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access, update, or delete the personal data we hold about you.

• Opt-out of marketing communications at any time by clicking the “unsubscribe” link in our emails.

• Disable cookies through your browser settings.

• Withdraw consent for data processing where applicable.

To exercise any of these rights, please contact us at makingwig@outlook.com.

6. International Data Transfers

As an international brand, your information may be processed and stored in servers located outside of your country of residence, including in Hong Kong. We ensure that appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, or resolve disputes.

8. Children’s Privacy

Our website is not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If you believe a child has provided us with their data, please contact us immediately.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated version will be posted on this page with the effective date. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please reach out to us at:

Email: makingwig@outlook.com

Thank you for trusting makingwig with your personal information. We are dedicated to treating your data with respect and care.